Click here to listen to part 1 of the interview with WMOV 1360
Click here to listen to part 2 of the interview with WMOV 1360
In the above interview with 1360 WMOV radio, Lior discusses the problems and common pitfalls companies face while trying to deliver excellence for their customers.
While at the BookExpo, Lior was interviewed about his new book Excellence Every Day. Please click on the arrow pointing to the right in the box below to listen to the interview.

Addressing all levels of the corporate ladder, from customer service to the CEO, this business-savvy handbook explores “The Excellence Myth,” revealing a new philosophy of excellence to help individuals and organizations reach their performance potential. Information Today, $24.95, May 2008, ISBN#: 9780910965798