We live in a world of excellence or nothing. Our customers demand excellence, however excellence is no longer optional, it is our basic promise to stakeholders. Excellence is not something you can manage. You cannot pay employees to smile sincerely, you can only invite them and hope for the best.
What if the way we define excellence is actually what holds us back from delivering it? What if the same individuals we admire as symbols of excellence actually inhibit us from reaching our own excellence potential? What if the real value of an organization is actually the sum total of the millions of choices made by employees every day?
The book Excellence Every Day calls for redefinition of what excellence is and who it is applied to. Based on a multi-year study with 23,000 participants, this provocative book will make you rethink your own capacity for excellence as well as that of the whole organization. Complemented by 28 stories of individuals who grabbed the opportunity and created excellence in their daily work, Excellence Every Day is the new blueprint for corporate performance as well as individual commitment.
This book is perfect for every employee and customer.